Virtual Documentation Services – A Unique Approach

Another downsizing and this time, your documentation is affected. Deadlines are looming, all remaining employees are stretched, and overtime pay is not an option. What to do? Your customers are still counting on the same quality information material as they always have. Are you prepared to keep delivering the same high standard of material? If not, turn to outsourcing as a solution.

Many companies dealing with the difficult task of juggling projects without the benefit of an experienced staff are taking a second look at outsourcing. Once thought of as a big company, big budget item, outsourcing now is looking like the only solution for companies caught in a crunch. Companies in need of short-term turnkey solutions have always had the option of turning to agencies for temporary help.

What if your company has tried the temp agencies but found long-term, consistent professional performance wasn’t up to par? Enter virtual documentation services. A new, innovative service offered by Technical Communications Consultants, Inc. (TCCI) as the key to reliable, long-term, top-notch documentation.

Acting as a virtual documentation department for many Puget Sound area companies, TCCI has a solid reputation with over 23 years in the technical communications industry. Our unique approach is simple and affordable to even medium-sized business owners.

We have developed an annual subscription service (with a monthly retainer) covering the following basic services:

¨ Free initial consultation

¨ Documentation set evaluation

¨ Documentation plan organization

¨ Account manager assigned to respond to your needs

¨ Expertise in technical communication best practices

¨ Top-notch technical professionals ready and available when you need them

¨ Quick response to complete your projects

¨ Secure, off-site file archiving/retrieval and version control

We offer additional professional services on a quote per project basis, such as

¨ Style guide set-up

¨ Training sessions

¨ Template standardization

¨ Project management

Peggy Jacobson, President of TCCI, says, “We are pleased to offer this service to companies trying to maintain their documentation without loss of quality or disrupting new release or new product documentation to their customers. Our existing clients wanted the stability of one provider offering professional performance and on-time delivery without the hassle of frequent employee turnover, possible lost file storage, or incorrect versions being used.”

Subscribe to our unique service with an initial consultation. Let us evaluate your documents and create your documentation plan, then watch your documentation worries melt away. Pay only for the services you need when you need them.

You receive polished, attractive, and well-written documents – instead of hiring an entire documentation department, you pay only for a slice our virtual documentation department. Outsource your documentation to a company you can trust. Contact us at (877) 260-7426 or info@tccink.com to discuss how our Virtual Documentation Services can help you deliver professional documentation.