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Business
Process Projects & Clients
Listed below
are some of our technical communication projects focusing
on business and workflow processes:
Basepin
MEPS
Coordination System Getting Started Guide
Designed and developed procedures for
new software release to streamline project management in
the mechanical engineering world.
Holland
America
GUI and
Information Architecture for Online Procedures
Designed and developed GUI for online procedures for
cross-ship departments to interface with Fidelio cruise
software.
Grey Global
System-level legacy documentation for accounting system
Developed cross-company system guide for legacy COBOL
accounting system, outlining business rules and business
processes.
Wall Data
Workflow Procedures for New Product Launch
Developed company-wide procedures for new product launch
across the company's four major brands. Identified
ways to improve time-to-market while maintaining quality.
Seattle Children's Hospital
Documentation Plan and Help Desk Procedures
Wrote Help Desk Procedures for hospital-wide use to
support Win NT upgrade and system enhancement. Identified
topics for future needs for system documentation and
training.
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