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Business
Process Projects & Clients
Listed
below are some of our technical documentation projects
on business and workflow processes:
Holland America
GUI and Information Architecture for Online Procedures
Designed and developed GUI for online procedures for
cross-ship departments to interface with Fidelio cruise
software.
Grey Global
System-level legacy documentation for accounting system
Developed cross-company system guide for legacy COBOL
accounting system, outlining business rules and business
processes.
Wall Data
Workflow Procedures for New Product Launch
Developed company-wide procedures for new product launch
across the company's four major brands. Identified
ways to improve time-to-market while maintaining quality.
Children's
Hospital & Regional Medical Center
Documentation Plan and Help Desk Procedures
Wrote Help Desk Procedures for hospital-wide use to
support Win NT upgrade and system enhancement. Identified
topics for future needs for system documentation and
training.
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