Tamarac Inc.
Training design and evaluation of online tutorials for portfolio management and rebalancing software.

Sound Transit
Procurement Process Training Modules and Train-the-Trainer knowledge transfer
Designed and developed three modules to train intragency personnel in the procurement process. Trained trainers.

Shurgard
Employee Core Training Modules
Repurposed four training modules for store personnel.

Career Technical Services
Turnkey Medical Billing Curriculum
Developed self-paced medical billing curriculum for use in vocational schools. Annotated PowerPoint with voiceover.

Project Management Courseware for PMP
Developed self-paced courseware including instructor package.

Red Dot Corporation
Extended Learning Services
Edited and desktop published training manuals.

Mosaix, Inc. (now Avaya Communications)
Instructional Design for Sales Training Modules
Researched, designed, and wrote training modules, including Instructor Guide, Participant Guide, and PowerPoint course slides for four training topics.

Iron Mountain Offsite Data Security
Training Materials
Revised and rewrote product training materials for technical users. Produced Web-based training (WBT) for internal use with Toolbook.

Catapult
Evaluation of Advanced Course Instructional Design
Independently evaluated the effectiveness of training manuals for new computer training courses designed for the advanced user. Used TCCI-developed tool for evaluating the effectiveness of training manuals.

NCCER (National Center for Construction Education and Research)
Basic Leadership for Front Line Supervisors
Researched, edited, and updated training materials and instructor guide.

Project Supervisor Training
Researched, edited, and updated training materials and instructor guide.

Team Integration
Instructional Design and Editing of Online Materials
Wrote instructional materials and edited online materials for City of Seattle Summit project as part of IBM project team.

State of Washington Workfirst Program
Workfirst Workshop
Updated 30-hour classroom training for welfare to work recipients. Produced instructor guide and participant manual.

Job Club Modules
Researched and wrote 17 modules on job search and self-management topics including hidden job market, resume writing, time management, money management, and Internet. Produced instructor guide and participant manual and exercises.

Eton Technical Institute
Medical Billing Curriculum
Designed, wrote, implemented certificate program in medical billing for three-campus system. Gained approval from State of WA and national accrediting agency.

Soundtraining.net 
Help Desk Training
Wrote soft skills training modules for help desk staff .